Effective Date: 20/08/2025
At Jibtol Host (“we,” “our,” “us”), your privacy is important to us. We are committed to protecting the personal information of our clients and visitors in compliance with the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you use our website jibtolhost.com.ng and hosting services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, billing address, and payment details.
Account Information: Username, password, and service preferences.
Technical Information: IP address, device type, browser type, operating system, and cookies.
Communication Records: Support tickets, chat messages, and emails.
Transactional Information: Records of services purchased and invoices issued.
2. Legal Basis for Processing Data
We process your data based on:
Contractual necessity – to provide hosting services you request.
Legal obligation – to comply with tax, regulatory, and security requirements.
Legitimate interest – to improve services, prevent fraud, and ensure system security.
Consent – for marketing communications and optional services.
3. How We Use Your Information
We use your personal data to:
Provide, manage, and maintain hosting services.
Process payments and issue invoices.
Respond to support requests and communicate with you.
Improve security, user experience, and service delivery.
Send updates, promotions, or newsletters (with your consent).
Comply with NDPR, GDPR, and other applicable laws.
4. Data Sharing and Disclosure
We do not sell or rent your data. However, we may share your information with:
Service Providers: Payment processors, domain registrars, and data centers.
Legal Authorities: When required by law or regulation.
Business Transfers: In case of mergers, acquisitions, or restructuring.
International Transfers: If your data is transferred outside Nigeria or the EU, we ensure adequate safeguards such as Standard Contractual Clauses.
5. Data Security
We implement industry-standard security measures, including SSL encryption, firewalls, access controls, and secure servers to protect your data. However, no system is completely secure, and we encourage you to use strong passwords and secure your accounts.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember login sessions and preferences.
Analyze site performance and traffic.
Deliver personalized content.
You may disable cookies in your browser, but some features may not function properly.
7. Your Rights
You have the following rights under NDPR and GDPR:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): Request deletion of your data, where applicable.
Restriction: Limit how we process your data.
Data Portability: Request transfer of your data to another provider.
Objection: Object to processing for direct marketing or legitimate interests.
Withdraw Consent: Opt out of marketing emails or services requiring consent.
To exercise your rights, contact us at support@jibtolost.com.ng.
8. Data Retention
We keep your personal data only as long as necessary to:
Provide hosting services.
Comply with tax and legal obligations.
Resolve disputes and enforce agreements.
Once data is no longer needed, it is securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal data.
10. Children’s Privacy
Our services are not directed to children under 18 years old, and we do not knowingly collect data from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised Effective Date.
12. Contact Us
If you have questions or wish to exercise your rights under this Privacy Policy, please contact us:
Jibtol Host
Website: https://jibtolhost.com.ng
Email: support@jibtolost.com.ng
Phone: +2348024393026
